Your information
deserves respect.

1. Information We May Collect

Depending on how you use the website, information may include your name, email address, phone number, city or general location, shoe sizes, volunteer interests, church or company information, messages submitted through forms, prayer requests you choose to share, and transaction information processed through an approved payment provider.

2. How We May Use Information

Information may be used to respond to requests, coordinate shoe assistance, communicate about volunteer or partnership opportunities, process donations through third-party providers, provide receipts or acknowledgments, improve website performance, protect the organization and its users, and maintain appropriate operational records.

3. Help Requests

Information submitted through Need Help forms should be limited to what is reasonably necessary to understand and respond to the request. Sensitive personal information should not be requested unless there is a clear operational reason, appropriate safeguards, and a defined retention policy.

4. Prayer Requests

Prayer requests may contain personal information. The live form should clearly tell users who may receive the request, whether it may be shared with a prayer team, and provide an option to request confidential handling where appropriate.

5. Donations and Payments

Online donations should be processed by a secure third-party payment provider. Soles Saving Souls should avoid storing full payment card information directly on the website. The payment provider’s own privacy and security terms will apply to payment processing.

6. Cookies, Analytics, and Embedded Media

The website may use essential cookies, analytics, video embeds, or similar technologies. Before launch, this section should identify the actual tools in use and provide any consent controls required by applicable law or platform policy.

7. Email and Communications

If visitors sign up for updates, newsletters, volunteer communications, or fundraising messages, the organization should provide appropriate unsubscribe controls and honor communication preferences.

8. Sharing Information

Personal information should not be sold. Information may be shared with service providers or partners only when reasonably necessary to operate the website, process a request, perform an authorized service, comply with law, protect safety, or carry out a program the visitor asked to join.

9. Data Security

Reasonable administrative, technical, and organizational safeguards should be used to protect information. No website or transmission method can guarantee absolute security.

10. Data Retention

Information should be retained only as long as reasonably necessary for the purpose for which it was collected, operational recordkeeping, legal obligations, dispute resolution, and legitimate organizational needs. A formal document retention policy should define specific periods where appropriate.

11. Children

The live website should define its approach to information concerning minors, especially where assistance requests involve children. Parent or guardian information and consent processes should be used where required.

12. Your Choices

Visitors may contact the organization to ask questions about personal information, update contact details, change communication preferences, or make other privacy requests available under applicable law.

13. Third-Party Links

The website may link to churches, community resources, social media platforms, payment processors, video services, or other third parties. Their privacy practices are governed by their own policies.

14. Policy Updates

This policy may be revised as programs, technology, forms, vendors, and legal requirements change. The live page should display an effective date and meaningful updates should be reflected in the published policy.

15. Contact

Questions about privacy can be sent through the Contact page. Before launch, add the Foundation’s official privacy contact information and mailing address if appropriate.

Draft effective date: August 7, 2026.